Privacy Policy
Effective Date: May 4th, 2023
This Privacy Policy describes how Brew ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our users ("you" or "users") when accessing or using our website, products, or services (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information with care. By using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information: We may collect personal information that identifies you directly or indirectly, such as your name, email address, phone number, and any other information you provide to us voluntarily when using our Services to send a gift (a "brew").
1.2 Gift Recipient Information: To enable the redemption of the gift, we may collect personal information about the recipient, such as their name and phone number, which is provided by the sender during the gift purchase process.
1.3 Text Conversations: We may collect and store text conversations between the sender and recipient for the purpose of facilitating the purchase, delivery, and redemption of the gift. These conversations may include personal information shared by the sender or recipient during the interaction.
Use of Information
2.1 We may use the collected information for the following purposes:
- Facilitating the purchase, delivery, and redemption of the gift
- Communicating with the sender and recipient regarding the gift and its redemption
- Providing customer support and responding to inquiries or requests
- Analyzing trends and usage of our Services
- Improving and personalizing the user experience
- Detecting and preventing fraud or other illegal activities
- Enforcing our terms and conditions
2.2 We may also aggregate or anonymize the collected information to perform statistical analyses, which may be used for research or marketing purposes.
Information Sharing
3.1 We may share personal information with third-party service providers who assist us in operating our Services, processing payments, or delivering gifts. These third parties are contractually obligated to handle your information securely and only use it for the purposes specified by us.
3.2 We may disclose personal information if required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.
Text Messaging and Notifications
4.1 By using our Services, you acknowledge and agree to receive text messages and notifications related to the purchase, delivery, and redemption of the gift. These messages may include transactional or promotional content. Standard messaging rates or other charges may apply.
Data Security
5.1 We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
6.1 You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any questions or concerns regarding your privacy, please contact us using the information provided at the end of this Privacy Policy.
Changes to this Privacy Policy
7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
